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How do I obtain my prescription?
Under the UK Opticians Act of 1989, it is the obligation of any optician
to provide you with a prescription. The optician will provide you with a
thorough eye examination and is required by Law to provide you with a
copy of your prescription for your own records. You are not under any
obligation to purchase your glasses from your optician so do not feel
pressured into doing so.
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How do I order my glasses at Spexmaniac?
Ordering your glasses at Spexmanic is quick, efficient and above all
safe. After you have chosen which frame you would like to order, all we
require are your prescription details, your address contact information
and your payment details. A secure ordering process allows you to order in
total confidence.
For further information on ordering and information on your prescription
please see the Procedure page.
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Why are Spexmaniac's prices so low?
Our prices are significantly lower than what you would find on the High Street
due to the fact that we are online so we can take advantage of the lower cost of
operation which means no renting expensive prime location property or paying for
the upkeep of numerous items of expensive eye testing machinery. Also we do not
take orders via premium rate numbers which can often cost a great deal, especially
if you are on hold for example, and this is often reflected in a higher price. Also we
receive all our frames and lenses direct from the manufacturer which cuts out the middle
man and allows us to keep our prices low by passing on any savings we make to you.
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What payment methods are available?
We accept all major Credit and debit cards as advertised on our Home Page
and also Cheques when sent via post.
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How long will it take me to receive my prescription glasses?
After your glasses have been constructed in our laboratory under the supervision of
our qualified optician they are posted directly to you and will take on average
10 working days.
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What sort of quality are your lenses and frames?
All our lenses are made from CR-39 plastic which allows for very high quality
optics and does not scratch easily. Similarly all our lenses and frames conform
to CE standards which is the standard required to produce and manufacture medical
equipment.
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Could I have my lenses tinted?
Yes. tinting costs as little as £14.99 extra with a choice of
a variety of different colours.
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What is the cost of postage & packagaing?
The cost of postage and packaging is £2.50 per pair of glasses.
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How often should I get a new pair of glasses?
You should change your glasses every time your prescription changes.
For this reason it is important to visit the optician at least every two years
to receive a check-up and an updated prescription.
Spexmaniac only accept prescriptions that are under two year's old.
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What does 'pupilliary distance' mean and how should I measure it?
PD is the distance from one pupil to the other. If this is not on your Optometrist's
prescription please call them and they will give it to you. Any optical shop will
measure it for you in less than a minute at no charge. The standard PD is set
to '60' by our optician.
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Can I damage my eyes by wearing the wrong glasses?
It is not a good idea to use a prescription that is not intended for your eyes.
The wrong prescription could give you headaches, make you dizzy and cause
eye-strain, so our advice to you is to check all the details with regard to your
prescription before sending us your order.
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Do I need to send you a copy of my prescription?
No - as long as you have a current up-to-date prescription and you feel confident
about entering the details into our ordering page, we don't need to see a copy.
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What is your guarantee?
Before delivering your glasses each pair will be inspected by our experienced
optician to make sure the glasses match the prescription given by you. They will
then be despatched and delivered to your door. If for any reasons they arrive with
any defects they will be replaced immediately free of charge or if within 14 days
you are still not happy with your order your money will be refunded.
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What if I have any further questions?
If you have any further questions not answered in this section please contact us directly at
info@spexmaniac.co.uk
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There is no sphere value on my prescription?
If you have an astigmatism (which just means your eye is not a perfect sphere,
and this is very common) but otherwise normal vision, there may be no value under
the sphere column on your prescription. Similarly, you may only require glasses
for reading, in cases like this there may also be no sphere value.
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What do the sizes mean?
The lens size is the width across the widest part of the lens (in mm). The bridge
size is the width of the nose bridge. The arm length is the length of each arm.
These sizes can usually be found on your current glasses by looking on the inside of
the frame (usually the arms) so you can compare to the sizes shown on the site.
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I can't find an 'addition' reading on my prescription?
If your glasses are for distance only - the 'addition' is only required if the glasses
are going to be used for reading or close work. Sometimes opticians use the word 'Add'
or 'Near' instead of 'addition'. Also they may only write it once but it normally applies
to both eyes and is almost always the same value for both eyes (e.g. 'Add' +2.50 -
should be entered for both eyes).
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Do you sell prescription glasses for children?
No. We do not sell prescription classes for children.
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Why do you need a 'pupilliary distance' measurement?
We need this measurement in order to manufacture your lenses so that the centre of each
lens sits exactly over the centre of your pupil. This allows for maximum effectiveness
when wearing your glasses. Please see our section on How to Order.
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Are my payment details kept secure?
Yes, all your payment details are entered in a secure internet site that our
website links with, which is managed by Protx. Spexmaniac does not record customer
payment details at all this is managed by our on-line server.
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What sort of frames will suit me?
The shape of your face is the most important factor when choosing any frames. The list
below will give you some ideas as to frame designs.
- Round Faces - Rectangular frames would be most suitable
- Oval Faces - Most frames will suit this face shape, size is the most important point when deciding on frames
- Triangular Faces - Rectangular frames would be most suitable
- Square Faces - Oval Shaped or Round Frames would be most suitable
- Rectangular Faces - Oval and Round frames would be most suitable with medium or larger size models.
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What is an anti reflective coating?
An Anti-Reflective Coating on the Lens eliminates Reflections on the Front and Back
surface of the Lens. It sharpens the wearer�s vision because more light is able to pass
through the lens instead of being reflected. Indeed whilst regular CR39 Plastic Lenses
transmit only 91% of light to the eye, an Anti-Reflective Coating increases this figure
to 98%. As a result because Anti Reflective Lenses transmit more light than regular
lenses they are essential for:
- Driving at Night and improved night time vision in general.
- Helping to reduce eye strain by reducing the glare from fluorescent lighting found in offices and shops.
- Reducing the glare from computer screens which helps reduce eye strain
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